Our Team
Charles Brejcha
M.A., Audiologist | License: AU2530
Charles Brejcha’s love of sound and amplifiers started at a very young age. As a child, he was one of the very few who could have said, “When I grow up, I want to be an audiologist.” He unfortunately didn’t learn the word “audiologist” until after he had already received a Bachelor of Music degree in Composition from the University of Missouri Kansas City. Shortly after graduating, he met an audiologist who inspired him to use his passion for amplifiers and electronics to help people hear better.
Charles went on to receive a Master of Arts in Audiology from California State University, Los Angeles in 2006. He has been a dispensing audiologist in the Los Angeles area ever since, focusing primarily on hearing aid dispensing and programming bone anchored hearing aids (BAHA.) Charles looks forward to keeping you connected to friends and family through better hearing!
Taylor Cox
B.A., Hearing Instrument Specialist | License: HA8637
Taylor has been working as a hearing aid specialist since 2018. She was introduced to audiology while studying at California State University, Los Angeles. While at CSULA Taylor was exposed to American Sign Language and the deaf community. Attending deaf conventions allowed Taylor the opportunity to become immersed in the deaf community and gain a new perspective.
Taylor’s experience working with Charles Brejcha has given her the skills to work with the latest technology in hearing aids, and she is excited to assist you with your hearing aid needs.
“Kindness is the language the deaf can hear and the blind can see.” -Mark Twain
Rachel Carl
Au.D., Audiologist | License: AU2996
Rachel’s interest in hearing & communication began from watching her grandfather and younger brother struggle with hearing and wanting better for them. Those experiences inspired her to complete both her Bachelors of Science and Doctor of Audiology degrees at Ball State University in Indiana. Her love of the outdoors brought her out west to California. After a decade in larger corporate offices, she is excited to join Your Hearing Connection and work for and alongside another audiologist. Being a part of a local, independent, patient-oriented practice ensures that she can truly focus on every patient’s specific needs.
“Having access to the very best technology isn’t what really helps loved ones reconnect. It’s actually listening to and understanding each person’s needs and appropriately applying that technology.”
Dr. Arlene Diaz
Au.D., Audiologist | License: 3802
Dr. Arlene Diaz is a dedicated English and Spanish bilingual audiologist passionate about helping patients reconnect with the sounds of life. Dr. Diaz received her Doctor of Audiology degree from California State University Los Angeles. Dr. Diaz specializes in diagnostic hearing evaluations, hearing aid fittings, and personalized hearing care for all ages.
Known for a compassionate and patient-centered approach, Dr. Diaz takes the time to understand each individual’s unique needs, ensuring they receive the most effective and comfortable hearing solutions. Whether it’s guiding someone through their first hearing aid fitting or providing ongoing support for hearing wellness, Dr. Diaz is committed to improving quality of life through better hearing
Our Staff
Jaqueline Lozano
Office Manager
Jackie is a San Gabriel Valley native. She has worked in the hearing healthcare field for seven years. She started as a patient care coordinator and slowly moved up to hearing aid technician. Jackie credits Charles Brejcha for her vast knowledge of hearing aid repair and troubleshooting and is excited to greet every patient with patience and empathy.
Jenna Turner
Office Manager
Jenna joined our team earlier this year after coming to us from Fresno. From welcoming patients to assisting those who are getting hearing devices, Jenna performs a wide variety of tasks. She loves being able to see the excitement on patients’ faces when they are able to hear their loved ones and she knows that their quality of life has just changed.
Jenna feels honored to be a part of the Your Hearing Connection team. When she isn’t in the office, she likes to walk Panorama Park with her husband and daughter. She also enjoys learning new recipes to cook at home.
How We Give Back to Our Community
We are proud to be a part of the Arcadia and Bakersfield communities. We are a part of the VA Community Care Network (VA CCN) and are honored to help our Veterans with their hearing healthcare. If you are a veteran who needs a hearing test, please contact our office. We offer free hearing screenings and can help you get started on the path to better hearing.
